Dimonoff launches SCMS-FS to help cities shift from emergency repairs to planned maintenance

Dimonoff has launched a limited preview of SCMS-FS, software designed to help municipalities plan, dispatch and track infrastructure maintenance in one system. The tool targets aging water, road and lighting assets as cities face rising workloads, tighter budgets and more demand for accountability.

Why it matters: - Cities are dealing with aging pipes, deteriorating roads and growing maintenance backlogs while budgets and staffing do not keep pace. - SCMS-FS is built to reduce the time and manual work needed to move from a reported issue to a scheduled repair. - The platform is meant to help municipalities manage water, road and lighting work in one place instead of juggling separate tools and phone calls.

What happened: - Dimonoff announced the limited preview launch of SCMS-FS on Nov. 5, 2026, from Québec, Québec, Canada. - The company said its connected systems are already deployed in more than 500 projects, including in Montréal and Pittsburgh. - The software lets municipalities plan, assign and track maintenance and deployment for water networks, roads and lighting systems.

The details: - SCMS-FS links alerts, work orders, inventory and trucks in a single workflow. - When a connected device such as a streetlight controller reports a problem, or a field technician flags an issue, the system opens a work order, schedules it, tracks the truck route and records the result in the asset history. - Every step is logged in an audit trail. - The platform generates preventive maintenance work orders for valves, fire hydrants, manholes and road surfaces. - Those work orders sit in the same calendar as repair jobs. - Before assigning work, the scheduler checks inventory, reserves the needed material, matches the job to a crew with the right trade and assigns a suitable truck. - The system also accounts for vehicles out of service and seasonal workload. - An itinerary optimizer groups jobs by territory. - The optimizer respects firm appointment windows. - It coordinates work that requires multiple trucks on site at the same time. - If a job cannot be scheduled, the system explains why. - SCMS-FS can plan smart water meter installations and LED lighting conversions down to service area, street and curbside level. - The software then breaks the project into daily work for each crew. - Dimonoff’s illustrative model for a city with 50,000 points estimates $1.30 million in documented value over five years, versus $530,000 for software and setup. - The asset register covers water and gas networks, roads and lighting. - Each intervention is added to the asset history. - The city can see which stretches need repeated repairs and prioritize replacement. - Each work order is time-stamped, giving councils metrics on jobs per crew, response times and the share of preventive work. - The platform imports assets from a city’s geographic information system and integrates with existing systems, including IBM Maximo®.

Between the lines: - Dimonoff is positioning SCMS-FS as an operations platform, not just a dispatch tool. - The product is designed to turn maintenance data into budgeting and replacement decisions, which matters as cities look for evidence to justify capital spending. - The company is also emphasizing security and deployment flexibility as public-sector buyers scrutinize where data is stored and who can access it. - Groupe Vectanor, Dimonoff’s parent company, completed a SOC 2 Type II audit that independently evaluates security controls. - The platform does not rely on any of the major cloud providers. - Bernard Têtu, Dimonoff cofounder and Groupe Vectanor CEO, said the absence of per-user fees could let cities add seasonal staff and contractors without driving up costs.

What's next: - SCMS-FS is available now in limited preview to a small number of municipalities and utilities in Canada and the United States. - Interested organizations can contact Naomih Dalpé in Dimonoff’s business development team. - More information is available in Dimonoff’s announcement and on the company’s website.

The bottom line: - Dimonoff is betting that cities want one system to see an infrastructure problem, assign the right crew and truck, track the repair and build a record that supports future spending decisions.